Refund and Returns Policy
Thank you for shopping at Labex Pakistan. We appreciate your business and strive to ensure your satisfaction with every purchase.
1. Returns
We accept returns within 30 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@labexpakistan.com
4. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Contact Us
If you have any questions on how to return your item to us, contact us at 03055004333 or info@labexpakistan.com.
Exceptions
Please note that certain items, such as perishable goods, custom products, and personal care items, cannot be returned.
Damaged Items
If you receive a damaged item, please contact us immediately at info@labexpakistan.com so that we can resolve the issue promptly.
This return policy outlines the guidelines and procedures for returning items purchased from Labex Pakistan. If you need further assistance, feel free to reach out to us.